Refund policy

Return and Refund Policy

At TheHerGlow, customer satisfaction is our priority.

We accept returns within 7 days of receiving your order. Items must be unused, unopened, and in their original packaging.

For hygiene and safety reasons, we cannot accept returns on:

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed to your original payment method within 5–10 business days.

Customers are responsible for return shipping costs unless the item received was damaged or incorrect.